What you will do

The Head of Labor Relations & Administration/CoE (Center of Expertise) will implement the employee relations strategy to minimize the negative impact of individual employee grievances or collective labor disputes. He/she will be responsible for developing and executing labor relations strategies and supporting management on complex employee relations issues. He/she will also represent management in negotiations and dispute resolution procedures with employees, union, employee representatives, government agencies, labour relations authorities, and other relevant organizations to ensure the organization’s interests are protected. 

Key responsibilities

• • 1.       Labor & Employee Relations Strategy

    o  Develop country-level Labor & Employee Relations strategy aligned with the global Labor & Employee Relations strategy

    o  Develop and implement labor and employee relations initiatives based on business strategy.

    o  Minimize potential risks and negative impacts arising from individual employee grievances and collective labor disputes.

    2.       Negotiation & Dispute Resolution

    o  Represent management in negotiations and dispute resolution with employees, unions, government agencies, and other relevant stakeholders.

    o  Provide advice and guidance to other legal entities during union negotiations, as required.

    3.       Governance & Policy Management

    o  Coordinate and establish structures for labor relations and union negotiations.

    o  Monitor and report costs related to union activities and agreements.

    o  Integrate labor laws and agreements into other HR processes, such as Competence Management, Recruitment, and Health & Safety.

    o  Act as a subject matter expert on people policies and employee experience.

    o  Partner with People & Culture team to design and implement policies, frameworks, and tools in core HR areas (e.g., employee relations, performance management, engagement, well-being).

    o  Support harmonization and continuous improvement of HR processes in alignment with global People & Culture strategy.

    4.       Culture & Communication

    o  Promote positive workplace culture and trust-based relations with unions.

    o  Provide training and awareness on labor laws and agreements for people leaders and People & Culture teams.

    5.       Administration & Workplace Environment

    o  Manage and improve company benefit-related facilities (canteen, dormitories, housing, daycare centers, company cars, etc.).

    o  Enhance company environmental facilities (broadcasting, smoking booths, etc.).

Who are you

o  Bachelor’s degree in HR, Labor Relations, Law, Business, or related field.

o  Minimum 8 years of experience in labor relations, labor law, employee relations or other people & culture areas

o  Proven experience in union negotiations and dispute resolution.

o  Experience in developing and executing HR strategies and policies.

o  Experience in coaching and facilitation.

o  Deep knowledge of HR system

o  Leadership and influencing skills to manage and guide country teams and networks.

o  Strong Communication skills