[부산] project coordinator

A. PRIMARY PURPOSE (WHY DOES THIS JOB EXISTS)

ü Create after service market L&M and Pars Sales when customer request field service, test &

commissioning including providing quotation, cost estimation, billing and collection.

ü For handling after service, warrantee claim, assignment of commissioning & after sales work

for Engineer, reply to client for technical support, price, response time.

ü English skill for response to customer’s request

B. PRIMARY DUTIES:

1. L&M and Part Sales for Aftermarket Sales

1) Provide L&M, Part Sales Service Quotation

2) BP registration

3) Job/Project create

4) Service process management

5) Invoice / collection

6) Final documentation after service completion

7) Secure/Billing/Margin report for field service

8) Cost to go adjustment

9) Job closing

2. System commissioning and after service support

1) Engineer Scheduling Management

2) Dispatch arrangement (Travelling Request, application for access)

3) Answering customer questions by email and phone

4) Documentation (PR/PQ, W/O, AS completion report, etc.)

3. Warranty claim handling

1) Claim receiving

2) Free or charged service judgment

3) Necessary components purchasing

4) Inbound warehouse and delivery part / engineer to customer

4. General administrative work

1) Commissioning / After service instruction manual control

2) Receipt documentation control

3) Time sheet (Labor cost) registration

4) Non PO request, PO request by ERP

5) Service Inventory Control

6) Tool and Instrument management for service

C. EDUCATION, TECHNICAL SKILLS, KNOWLEDGE AND EXPERIENCE

1. Educational Background : Graduated University

2. Fluent English Speaking and Writing (English certificate (TOEIC, TOEFL, etc.)

3. MS office excel, word and power-point (intermediate)

4. Knowledge and understand for Firefighting System and Shipbuilding