AI마케팅플랫폼스타트업 Solution Architect

[주요업무]
-go-to person for the Partner Success Team for technical queries,
-guides Partner Success Team members on how to handle their partner’s technical requests,
-is responsible for leading & helping develop junior team members
-meeting partners with high technical demands to clarify the expectations and feasibility of the requests as well as estimating the effort and creating a timeline for implementation,
-aligns the internal teams to deliver on the partner’s expectations,
serves as the first point of critical issues for customer concerns relating to technical issues and coordinate and drive resolutions product teams,
-ensures timely response and resolution to technical and product with outstanding items,
-participates in partner-requested meetings and quarterly business reviews (on-site and remotely),
-participates in project-based, consultant-led architectural and design discussions to ensure solutions are optimal for the partners,
-provides proactive status updates to required parties,
-hosts periodic checkpoint and status calls with customer and internal partners,
continually develops both technical and soft skills.

[자격요건]
-Bachelor’s Degree in the related discipline and have overall experience in the technology industry / in a similar industry,
- 3+ years of experience in a technical account manager related role,
- have the familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more than of the following: javascript, jQuery, HTML, CSS; REST, xml, Database Technologies,
are familiar / have experience with tagging and implementation,
-are familiar with Agile development methodologies, such as Scrum,
-have an API-level knowledge of third-party applications (a plus),
have comprehension or experience in a wide range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration, and client/server operations,
-have excellent, advanced written and verbal communication skills in English
are able to manage multiple, complex, high-priority tasks and situations across multiple accounts,
-have demonstrated presentation skills, including confidence and comfort over the phone and in front of audiences both small and large

[지원/문의]
(주)핀커스코리아 이서윤 과장 / 02-3453-5455, lsyoon@pincus.co.kr
국문, 영문 이력서(워드, 자유양식)