Solution Manager - 글로벌 전자상거래 플랫폼사(나스닥 상장)

* This position looking for a skilled and enthusiastic Solutions Engineer to play a key role in supporting our Sales, Project, Product and R&D teams, conducting technical discussions with online retailers and brands wishing to expand their cross-border business with *** The job will include leading the technology and integration tracks in face-to-face as well as remote meetings with prospect and existing clients, being always up to date with ongoing and future developments of *** systems, as well as taking client’s feedback, inputs, and requests back to the Product and R&D teams. 

-Help clients understand the power and flexibility of *** platform, explaining technical features and problem solving any potential roadblocks
-Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical impediments
-Make recommendations on integration strategy required to successfully implement a complete solution providing “best practice” advice to customers to optimize the integrated *** platform effectiveness.
-Travel to sales meetings and technological workshops at customer sites as required.
-Act as a technical focal point for integrating clients, have the technological savviness required to demonstrate and prototype integrations in merchant environments
-Provide ongoing education and technical assistance to current partners and integrate clients
-Become a Product expert up to date with features and product roadmaps, by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects - act as the Product’s and R&D’s teams mediator
-Support the Sales and Customer Success teams in introducing *** cross-border solution to our prospect clients.


-Written and verbal fluency in English and Korean Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences.
-BA/BS/master's degree in computer science or another technical field
-5+ years' experience in solution design / integration with direct client interaction, in SaaS-based environment - technical sales or solutions engineer role preferred. 
-Firm understanding of systems integration concepts, API implementation (RESTful services) and relational databases (SQL)
-Established problem-solving skills and troubleshooting abilities. 
-Willingness to learn and work with varying technological environments (including emerging g technologies), methodologies, and solutions in the Cloud/IT Technology space; as well as Ability to multitask and work well under deadlines in a changing environment. 
-Previous experience in eCommerce and Logistics/Operations environment is a strong advantage. Excellent communication skills in Korean and English. 
-연봉상위