[존슨앤드존슨 서지컬비전] Application Support Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in pharmaceutical, medical devices and diagnostics markets, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at  https://www.jnj.com/ .

1.  포지션: Application Support Manager
2.  계열사: 존슨앤드존슨 서지컬비전 (Surgical Vision)
3.  근무지: 서울시 용산구
4.  근무 형태: Regular

[Responsibilities]

1. Provide comprehensive, approved customer training on the equipment portfolio, including Refractive suite, Catalys, Phaco & Ocular Surface equipment.

2. Support commercial colleagues to establish application superiority of the products for pre-sales clinical application customer discussions.

3. Provide application optimization of individual surgeon’s settings for surgery for all equipment, follow up with sites to assess needs and develop solutions for the customers.

4. Interact with Sales, Marketing and Field Service teams, serving as subject matter expert regarding application and equipment issues.

5. Provide 1st line application support for all equipment users.

6. Submit training records and clinical trip reports to Regional ASM on monthly basis

7. Assist in special projects and congresses

8. Manage and submit expenses, product complaints and feedback, field reporting and daily activities

9. Attend annual clinical audit sessions to stay certified as ASM

[Requirements]

- Bachelor’s degrees or above

- 5+ years’ of professional experience as equipment sales

- Majored in biomedical engineering is preferred

- Clear communication skills and strong project management skills

- Proactive, positive & innovative mindset, GRIT mindset and team spirit

- Knowledge about Business and financial acumen

- Advanced level of English communication (Writing & Oral) ability

[지원 방법]
www.careers.jnj.com  접속 -> Position Number 2406180478W 검색 -> 해당 모집 공고의 “Apply Now” 클릭 후 온라인 지원 프로세스 진행

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