Prada CRM 담당 경력 채용 (Data Insight)

ㆍDevelop and implement CRM Clienteling initiatives to support the needs of the business including defining client targets, tools and resources needed to drive client interactions and engagements, store appointments, revenues and long term customer loyalty

ㆍInspire, Drive, Coach and Support store teams in developing a client-oriented and data-driven mindset.

ㆍDevelop CRM insights and intelligence to support and promote new commercial actions on individual segments in the customer base (eg. outreach initiatives)

ㆍSupport the CRM Manager to identify groups of High Potential clients and developing actionable plans to cultivate the clients within the brand

ㆍSupport stores in the implementation of the clienteling strategy and CRM best practices (eg. Developing effective presentations and training materials for store teams focused on client development and clienteleling initiatives)

ㆍPartner with retail operations teams to coach and develop stores on CRM KPIs, compliance with CRM programs and priorities, data quality and contactability and related digital retail tools (eg. C_Sphere app)