WHAT'S THE ROLE?Head of Service Marketing role is responsible for the effective strategy crafting and implementation of the Tool Services business in South Korea by leading multidisciplinary team as leader and coordinating the topic with different functions in Korea and Asia Hub counterparts. WHO IS HILTI?Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
WHAT DOES THE ROLE INVOLVE?Key Responsibilities and Goals
- ▷ Report to the Head of Solution Marketing(Leadership Team) , develop and lead a high performing
Tool Service Marketing team - ▷ Drive Fleet Management (FM) & ON!Track sustainable strategy as a part of the Company’s services offering
(this includes sales promotion, selling, internal/external training, contract care, and distribution channels) - ▷ Provide the sales organization with product expertise and support resources to support Solution Consultants
and improve market reach - ▷ Coordinate with sales team to leverage customer relationships and develop FM & ON!Track thereby increasing sales and penetration
- ▷ Liaise with Strategic Marketing and Sales to develop and implement strong FM & ON!Track activities to drive
customer loyalty - ▷ Identify and implement continuous business process improvement projects
- ▷ Define, execute and lead system testing, where applicable
- ▷ Be a strong partner with other teams for operational excellence
- ▷ Closely collaborate with Asia Hub team in Hong Kong
WHAT DO WE OFFER?Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.
WHAT YOU NEED IS:- ▷ Minimum 10 years of experience in Sale and Marketing(B2B)
- ▷ People management experience
- ▷ Bachelor degree in Business/Engineering. Master in Business/Marketing or MBA is advantageous
- ▷ A Strong leader who can develop and drive people to achieve their potential influencing communication skill with intern/external stakeholders.
- ▷ Demonstrated commitment to business improvements and ability to drive change with proven exceptional
business acumen - ▷ Self-motivated professional with spirit of challenging the status quo
- ▷ Passion for customers and delivering excellent service
- ▷ Strategic thinker who can articulate clear direction with solid logic out of ambiguity
- ▷ High ability in crafting a direction with analytical skills to quantify business concepts
- ▷ Experience in working in business systems and preferably with software support, especially knowledge in SAP
- ▷ Strong and influential communication & interpersonal skills working in a fast-paced commercial environment involving multiple key stakeholders
- ▷ Excellent written and spoken English is a must
- ▷ Strong winning mindset and possess a can-do attitude, drive to outperform.
- ▷ Ambitious in future career progression in marketing, sales or general management and have mobility to
relocate to other countries for future career advancement.
What you will learn/get from this job:
- ▷ Full range of Go-to-market strategy experience from data analysis, strategy development, and field implementation steering through direct sales force
- ▷ Strategic storytelling skill
- ▷ True people development culture and Best teamwork!
- ▷ Global professional work environment
WHY SHOULD YOU APPLY?Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter what your backgroud
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