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Sales
Coordinator
Pohang, South Korea
Position
Overview:
As the Sales Coordinator at RHI Magnesita,
you will play a crucial role in supporting and administratively managing our
steel sales business in South Korea. Reporting to the Sales Head for Korea, you
will be based in Pohang, South Korea. Fluency in both English and Korean is
essential for this position, and candidates with experience in the B2B industry
will be given preference.
Key
Responsibilities:
In this role, you will be responsible for
developing, managing, and delivering support services to our sales force. Your
tasks will include:
1.
Order Processing and Complaint Resolution:
o
Efficiently process orders from customers.
o
Resolve any customer complaints promptly and
professionally.
2.
Customer Advisory:
o
Provide guidance to customers regarding product
shortages, expected delivery dates, price changes, and other relevant
information.
3.
Liaison Between Team:
o
Act as a bridge between customers, production, sales, and
CSR.
o
Ensure smooth communication and coordination.
4.
Sales Systems and Databases:
o
Select, manage, and provide training on sales-related
systems and databases.
o
Ensure accurate and efficient data management.
5.
Account and Territory Planning:
o
Assist sales teams in developing individual account
plans.
o
Support sales territory planning efforts.
6.
Sales Reporting:
o
Collaborate with sales teams to compile and analyze sales
data.
o
Generate reports to track performance and identify areas
for improvement.
7.
Other
o Assist and facilitate Sales manager
to manage the material consumption and inventory/slow mover.
Qualifications:
·
Proficiency in English and Korean (both written and
spoken).
·
Experience in the B2B industry is advantageous.
·
Strong organizational and communication skills.
·
Ability to work collaboratively across departments.
Sounds like you?
"Please
apply online – we are looking forward to your application. Please make sure to
submit your application documents in English. Kindly note that
profiles submitted by external agencies will not be accepted.
At RHI
Magnesita everyone is welcome and encouraged to apply. We evaluate applications
based on required qualifications and regardless of gender identity,
nationality, ethnic origin, religion, disability, age, sexual orientation,
marital or partnership status. At RHI Magnesita we appreciate the value of
diverse teams."
About RHI
Magnesita
We are the
acknowledged technology leader in the refractory industry. Our company is
defined by people. We are committed to diversity and know that multiple
approaches, perspectives and backgrounds fuel creativity and innovation. It is
our aspiration to build a workplace culture where everyone feels valued,
engages, and can enjoy a truly inclusive environment and the diverse voices of
our employees are heard. We foster a collaborative culture that cherishes ideas
and determination to add value for our customers. Our leadership style
encourages open-mindedness, reliability, pragmatism, and innovation.
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