Content
quality specialist
지원하기 |
[Responsibilities]
ㆍTikTok is the leading destination for short-form video. Our mission is to inspire
creativity and bring joy.
ㆍOur Trust & Safety team's commitment is to keep our online community safe.
We have invested heavily in human and machine based moderation to remove
harmful content quickly and often before it reaches our general community.
ㆍOur Quality Assurance Analysts audit and review our Moderation teams, handling
appeals, audits, feedback and providing support on ad hoc policy questions.
Our Operations team moderate millions of videos globally every day, ensuring we are
bringing only safe content to our users.
ㆍWhat will I be doing?
- You will perform daily sampling tasks for audit purposes.
- You will have to feedback problems & handle necessary escalation on moderation quality.
- You will provide feedback and analysis on Policy updates to identify areas of improvement
and potential gaps.
- You will participate in the development of quality inspection standards and continuously
optimize the process and system platform.
[Qualifications]
ㆍMinimum Qualification
- Bachelor’s degree or equivalent
- 1+ years of work experience in a digital operation/support/data analysis/product
validation/quality assurance or similar roles
- Ability to work as part of a fast-paced team and exercise good judgment and
presence of mind in a rapidly changing environment
- Experience assessing, analyzing, and resolving issues across multiple topics while
meeting deadlines.
- Native level fluency in Korean with business level fluency in English
ㆍPreferred Qualification
- 1~2 years of work experience in Trust & Safety
- Proficiency in using Excel(formulas, pivot tables, v-lookups, macros),
SQL or other data analysis tools, with strong data analysis ability
ㆍTikTok is committed to the wellbeing of all our employees. Our promise is to provide
comprehensive and evidence-based programs, to promote and support physical and
mental wellbeing throughout each employee's journey with us. We believe that
wellbeing is a relationship and that everyone has a part to play, so we work in
collaboration and consultation with our employees and across our functions in
order to ensure a truly person-centred, innovative and integrated approach.
ㆍTikTok is committed to creating an inclusive space where employees are valued for
their skills, experiences, and unique perspectives. Our platform connects people from
across the globe and so does our workplace. At TikTok, our mission is to inspire creativity
and bring joy. To achieve that goal, we are committed to celebrating our diverse voices
and to creating an environment that reflects the many communities we reach.
We believe individuals shouldn't be disadvantaged because of their background or
identity, but instead should be considered based on their strengths and experience.
We are passionate about this and hope you are too. |