[닐슨미디어코리아(유)] Manager - Technical Account Management

경력: 경력 8년 ↑

학력: 대졸(4년제) 이상

근무형태: 정규직 수습기간 3개월

급여: 6,000~7,000만원

근무일시: 주 5일(월~금) 오전 9시~오후 6시

근무지역: 서울 중구

최저임금계산에 대한 알림 하단에 명시된 급여, 근무 내용 등이 최저임금에 미달하는 경우 위 내용이 우선합니다. 본 채용정보는 2024년 1월 1일 부터는 2024년 최저임금을 준수 합니다.

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Manager - Technical Account
Management

Recruitment Division and Details

Are you ready to revolutionize entertainment?

Gracenote powers the world's top music services, consumer electronics, automakers, cable and satellite providers with our metadata. Sound like your kind of thing? Join us!

ManagerTechnical Account Management 1 person

Responsibilities

ㆍInvolved in the full customer lifecycle with a goal to make customers successful and increase revenue and retention
ㆍOwning delivery of solutions to customers
ㆍThe interface with the product delivery teams of our customers
ㆍManaging communication in various project phases
ㆍThe primary technical post- sales contact for key customers
ㆍTriaging and managing status of all assigned customer issues
ㆍThe interface with other Gracenote product, engineering and content teams necessary to solve complex customer issues
ㆍProviding various teams with overall health information of the customer base, including indicators to identify at-risk customers, including thorough use of the company's online sales management tools
ㆍMaintaining an excellent technical product knowledge on Gracenote's video product portfolio

Requirements and Skills

ㆍBS in Business, Information Systems, Computer Science, related field or equivalent work experience
ㆍ8 years or more of technical account management experience or the equivalent
ㆍDemonstrated customer service, leadership, communications, project management, organizational and problem-solving skills
ㆍ3 years of team leadership and mentoring experience
and Strong sense of ownership and follow-through
and Exhibits positives attitude and qualities of ares Team PLA YER
and Demonstrated business acumen and innovation
and Demonstrated ability in risk management and problem anticipation
and Proficiency in working with structured data ( including xml ), Web-based APIs
ㆍAttention to detail and a commitment to excellence and high standards
ㆍExcellent written and oral communication skills in both Korean and English
ㆍTravel required to client sites, conventions, training locations, etc., as needed
ㆍSports and/or entertainment background (would be an advantage)
ㆍProject Management background, PMP certification is a plus
ㆍTechnical sales experience desirable

Working Conditions

dotWork Type:Full-time employee (probationary period) - 3 months (100% of salary paid)

dotWork Date:5 days a week (Mon-Fri) 9am-6pm

dotWork Area:(04505) 서울 중구 서소문로 50 - 서울 2호선 충정로 에서 300m 이내

Admission Procedure

document screening
1st interview
2nd interview
executive interview
final pass

Application period and method

dotApplication Period:2021년 11월 24일 (수) 11시 ~ 채용시

dotHow to apply:Saramin job application
email application (jiyoung.park@nielsen.com)

dotResume format:Free Form

Notice

ㆍIf false information is found in the application documents, the employment may be canceled even after the recruitment has been confirmed.

근무지위치

(04505) 서울 중구 서소문로 50 서울 2호선 충정로역에서 300m 이내

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접수기간 및 방법

마감되었습니다.

시작일: 2021.11.24 11:00
마감일: 2022.01.13 12:19

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인담자 톡

닐슨미디어코리아(유) 인사담당자님이 1개의 질문에 답변한 내용입니다. 21.11.24 11:35

Q1.근무 환경은 어떤가요?: 자율 복장

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