[외국계 IT 기업 A사] Salesforce 시스템 도입 Process Analyst

[기업 소개] 

외국계 IT 기업 A사

[Job Responsibilities]
- Work closely with the local business teams to become functional experts in key channel sales / end-user
sales / merchandising / digital and physical retail processes and related solutions needs.

- Establish credibility as trusted advisors by listening, understanding business requirements and providing
options for consideration.

- The successful candidate will specialize in business stakeholder engagement and facilitation, asking
probing questions that get to the real business needs (asking "why" and not just taking requirements at
face value), encouraging open communication between all parties and building cooperation amongst the
various business teams.

- Understand the strategy and the changing needs of the business via business workshop facilitation and
roadmap development for future state. This will involve working with regional business stakeholders,

- global management teams and colleagues across geographies.

- Focus on recommending process innovation and efficiencies through current state process analysis, user
experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leadingedge
technology and process improvement ideas to challenge the status quo and deliver extraordinary
customer-focused solutions.

- Understand and document the regional nuances that differ between the current and future state
processes.

- Support change management and training needs by providing your understanding of the specific regional
requirements and recommendations for a smooth transition into the future state.

[Skills required]
• Organized, with a natural inclination for both strategic and tactical planning and turn strategy into
tangible deliverables
Job Title Regional Process Analyst - Salesforce (contractor)
Reporting To Regional BPR Manager
Location Seoul
• Excellent analytical and problem solving skills, outstanding attention to detail and conceptual thinking
abilities
• Analyze business requirements to determine the most effective approach to serving the needs of the
organization.
• Proven ability to work independently, exercising judgement and initiative
• Collaborative, flexible and open working style, with an ability to establish and maintain trust and
credibility
• High level of professionalism, energy and sense of urgency to make things happen.
• Excellent time management and prioritization skills
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner
• Strong interpersonal skills and excellent active listening skills.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.

[Related Technical Skills required]
• Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales
operations, partner management & enablement preferred.
• Experience as a business analyst role on enterprise-scale CRM, PRM projects.
• Working knowledge of process documentation (Omnigraffle, Visio, etc.) & project management
software
• Understanding of Salesforce Platform functionality and best practices, preferred.

[Education]
BS or equivalent degree in Business management, Computer Science, Engineering or related discipline
required.

[근무조건]
- 근무형태: 파견계약직 12개월 (이후 업무평가에 따른 연장 가능)
- 근무지: 서울시 강남구
- 근무시간: 월~금 09:00-18:00 /주5일
- 연봉: 희망연봉 제시/ 면접 후 결정
- 복리후생: 퇴직금 (1년만근 시), 연차 ,4대보험, 명절선물 생일자 상품권 등

[지원방법]
- 국문 이력서 및 영문 Resume, cover letter 작성하여 MS-WORD파일 형태로 이메일 제출

[담당자]퍼솔켈리코리아 

 김민경 차장- TEL : 02-760-8863 - 

E-mail :  sindy_Kim@persolkelly.com

**서류 적합자에 한해 개별 연락 드립니다.
** 궁금하신 점 있으시면 편하게 연락 주세요