JOB PURPOSE
The purpose of this role is to contribute to the success of the business by effectively initiating and driving incremental sales in a professional, value adding and customer focused manner.
- Proactively interact and acquire new customers for ocean, air and customs brokerage.
- Building strong and long-lasting relationships with new & existing customers in order to develop additional business
opportunities.
- Grow Revenue and Volumes Footprint to achieve economies of scale and service reliability.
- Partner with the Toll network to increase volumes in key trade lanes & verticals in accordance with our Sales Strategy.
- Engage with Network on Global Account Development.
- Represent Toll in line with our values and ethics (e.g. Safety, Integrity and Trust, Continuous Improvement)
PRIMARY DUTIES & RESPONSIBILITIES
- Grow the company's air and ocean freight business/services, in accordance with the sales strategy
- Serve as the main sales contact point for assigned customers.
- Find, develop and qualify leads, then convert them through the sales process into prospects and customers
- Maintain a sales pipeline to achieve agreed growth targets
- Manage customer interactions including fostering relationships, making customer calls and closing deals
- Drive the business and grow the company's revenue, market share and profitability
- Build relationships at all levels and represents the company in a professional manner, including
presentations to the customers and representation at industry events.
- Incorporate the daily use of the Global CRM platform to document sales activity and relevant customer business details.
JOB REQUIREMENTS
In order to succeed in this role, it is expected that you will have:
- At least 7 years of sales experience in the Freight Forwarding business within MNCs.
- Excellent understanding of forwarding business
- Bachelor’s Degree in business, logistics, or a similar discipline is desirable
- High level of communication and presentation skills and a customer-oriented mindset
- Proactive, self-driven, and results-oriented
- Strong command of the English language
- Excellent PC skills (Word/Excel/PowerPoints)