각 부문 정규직원 모집

Job Description
ㆍAccount Management
   - To manage and maintain existing customers – no complaints
     and increase sales
   - Develop new customers
ㆍDistributor Management
   - Co-work with distributors to achieve sales target
   - Monitor and control distributors’ inventory
   - Product knowledge training
   - Advise distributors sales activities like quotation
ㆍMarketing and Sales Activities
   - Achieve monthly/quarterly and annual sales target
   - New Instrument installation
   - Add new products in existing instruments
ㆍApplication Support
   - Support customers with their inquiries and needs related with
     instrumentation and reagents

Qualification
- New or 3yr related experience
- Market trend analysis for tissue basis diagnostics business.
- Understanding of customer needs while negotiating with them.
- Product knowledge of diagnostics.
- Business acumen for future business.
- Previous experience as a sales rep.

Job Description
ㆍSet Instrument and Item according to customer’s needs
   - 고객의 요구도에 따라 장비 및 Item 세팅
ㆍConduct in-site operator basic and advanced training for users
   after installation of instruments
   - 장비 설치 후 현장에서 사용자 기본 및 심화 운영 교육
ㆍAccording to to ‘CLSI guideline’ or ‘Excellent Labolatory Certification
   audit standard’, Coordinate with customer about Evaluation plan,
   and Support actual evaluation.
   - CLSI 가이드라인과 우수 검사실 인증심사 기준에 의거하여 평가
     계획 조율 및 실제 평가 지원
ㆍConduct regular Academic education program about instruments
   for Customer, Distributors
   - 정기적으로 고객, 대리점 직원에게 장비에 대한 학술 교육 실행
ㆍRespond to customer queries in a timely manner by visit or phone,
   email
   - 고객의 질문에 대해서 방문, 유선, email 을 통한 적시 답변
ㆍListen customer’s complain, analyze the problem and provide a
   solution.
   - 고객의 불만에 경청하고 문제를 분석한 뒤 해결책을 제시
ㆍMaintain/update products information (by Quality Notification and
   other information letter from GCS)
   - 제품 정보 유지/업데이트(품질 알림 및 GCS의 기타 정보 서신)
ㆍCollaborate with Other department (sales, marketing, CSE, CSC) for
   troubleshooting or information Sharing.
   - 문제 해결 또는 정보공유를 위해 타부서와 협업.
ㆍMake customer support materials (Product Korean Manual, Reagent
   Information files etc.)
   - 제품 매뉴얼 제작, 시약 인서트 번역 및 지침서 제작 등 고객에게
     필요한 자료 제작
ㆍSupport various Certification of Laboratory like “CAP” or “Laboratory
   accreditation program”
   - 국내 “우수검사실 인증심사”, 국외 “CAP” 같은 인증 심사 준비에
     대한 지원
ㆍAppropriate communication via Aurora with GCS for
   troubleshooting or Inquiry.
   - Aurora를 통한 본사와의 적절한 communication 을 통해 문제 해결,
     질의 응답
ㆍGet Feedback about our product from customer and share with
   Sales and Marketing team.
   - 고객으로부터 제품에 대한 Feedback 을 받고 영업 부서 및
     마케팅 부서와 공유

Qualification
ㆍ학사 이상
ㆍ신입 또는 관련 분야 경험자 우대
ㆍCoagulation 장비 유 경험자 우대
ㆍ생물, 화학, 임상병리 관련 학과 우대

Job Description

Main Responsibilities
ㆍInstrument setup & management in customer sites
ㆍProduct demanding marketing
ㆍAnalysis product sales performance
ㆍManagement of marketing expenses & preparing the sales tools
   for product
ㆍReport to MD marketing manager
ㆍProduct Training & Education

Education & Qualification
ㆍBachelor Degree in Health/Science disciplines
ㆍProficiency in both spoken and written English
ㆍGood command of MS office software application

Experience
ㆍHealthcare industry experience(preferable)
ㆍ2yr related experience

Competencies
ㆍPlanning & Organizing
ㆍInternal Cooperation & Coordination
ㆍProduct & Applications Expertise
ㆍCustomer Orientation & Relationship Management

Job Description

A. Strategy Planning & Execution
ㆍParticipate in a variety of cross-functional tactical planning
   meetings, reviews and discussions
ㆍAs assigned, support a supervisor and other peers in gathering
   information, analyses, research and reporting to support global,
   regional, and local tactical planning
ㆍUse global and regional medical plans for the assigned products to
   develop and align the tactical plan for your local responsibility.
   Includes plans for developing and clinical and scientific
   communications, other relevant research, data, information,
   publications, clinical and scientific education, advisory boards,
   clinical and scientific congresses, other conferences and meetings
   etc.
ㆍManages assigned projects with full budget responsibility
ㆍResponsible for maintaining and continuously improving the quality
   system and achieving quality objectives through daily actions.

B. Medical and Clinical Expertise
ㆍCritically analyze medical and scientific literature, data, clinical trial
   study designs and clinical outcomes of published studies and
   effectively communicate knowledge within and external to the
   organization.
ㆍDelivers contemporary/continuing education workshops, seminars,
   and scientific information on all Roche tests with disease areas to
   clinical stakeholders.
ㆍAs appropriate, support design and development of clinical trials,
   other studies and investigations
ㆍCoordinates continuing education workshops, seminars, and
   programs for physicians, laboratory technologists, and scientists.
ㆍRepresent Roche Diagnostics at national and regional scientific
   and/or clinical conferences
ㆍAttends appropriate International Scientific congresses. Develops
   in-depth understanding of clinical practices and regulations,
   maintains understanding and insight into current lab and clinical
   practices and guidelines.
ㆍOrganize and manage advisory boards as required
ㆍMaintain all activities within Good Promotional Practices, Roche
   Diagnostics quality and regulatory guidelines. Provides input for the
   development and maintenance of MSA standard operating
   procedures

C. Communication
ㆍActs as the clinical / scientific point of contact from Roche within
   their geographical stewardship and respective disease / product
   area(s).
ㆍBuilds relationships and demonstrates the clinical outcome and
   clinical benefits of company products to Regional Key Opinion
   Leaders
ㆍMaintain the highest standards and levels of scientific, clinical and
   technical expertise in the specific therapeutic area(s) of assignment;
   reviewing and keeping updated on scientific/medical journals and
   other relevant publications, attending scientific, clinical, commercial
   and other key meetings, forums, venues, etc., as well as continuous
   communication and effective partnering with various Roche groups

Education & Qualification
ㆍBachelor degree above, in pharmacy, nurse, science or related
   discipline

Experience
ㆍ+5yr of relevant working experience in healthcare industry
ㆍClinical research, MSL related experience preferred

Competencies
ㆍMedical writing and speaking
ㆍUnderstanding on scientific and medical publication
ㆍStrong knowledge in KGCP, ICH-GCP
ㆍSkills in documentation and archiving
ㆍAbility to priorities, plan& evaluate deliverables
ㆍGood command of spoken and written English
ㆍGood oral and written communication skills
ㆍComputer literacy desirable
ㆍTeamwork and Collaboration
ㆍAchieving Results

Job Description

Project Management - RSS
ㆍStudy Preparation
ㆍDevelop study documents which are Study Synopsis, Study Protocol,
   Case Report Form (CRF), Informed Consent Document in
   consultation with MSA, Q&R and if needed, health authority,
   global BAs and/or MSA.
ㆍResponsible for clinical supply forecasts for RSSs.
ㆍStudy Start-Up
ㆍResponsible for regular update of study status if necessary.
ㆍDevelops a detailed project plan with clear milestones &
   responsibility allocation and risk management strategy in
   consultation with local and/or global MSA.
ㆍResponsible for developing supplementary Clinical Trial Application
   filings in collaboration with Regulatory Affairs.
ㆍResponsible for verifying accuracy of translations of essential
   documents (e.g. Study Protocol, ICF).
ㆍResponsible for budget estimation and contracts for the responsible
   vendors.
ㆍResponsible for clinical supply related communication.
ㆍStudy Conduct
ㆍResponsible for preparing regular project update reports for local
   and/or global MSA and other related functions.
ㆍCoordinate the shipment of laboratory samples and the resulting
   data when central laboratory facilities are used.
ㆍResponsible for writing visit reports and filing and collating trial
   documentation and reports.
ㆍEnsure procedures are in place for appropriate optimization of
   samples into the clinical study.
ㆍEnsures appropriate vendor oversight.
ㆍKeeps a track of clinical supply handling.
ㆍResponsible for payment to sites and vendors in a timely manner.
ㆍResponsible for study specific trouble shooting in consultation with
   local and/or global MSA.
ㆍEnsures project for Audit/Inspection readiness.
ㆍStudy Close-Out
ㆍResponsible for writing clinical study report and occasionally
   manuscripts for publication.
ㆍResponsible for TMF management of RSSs.
ㆍResponsible for archiving study documentation and correspondence.

Project Management - IIS
ㆍParticipate in a variety of cross-functional reviews and discussions
   whether requested IIS is in scientific value and aligned with
   evidence generation strategy
ㆍManages requested and on-going IIS with full budget responsibility
ㆍUpon investigator request, act as a coordinator between potential
   researcher and MSA on the IIS submission process or requests for
   products to support independent clinical/preclinical research.
ㆍResponsible for TMF management of IISs

Site Management
ㆍResponsible for site monitoring under global/local guidance and
   regulation.
ㆍResponsible for training the site staff to trial-specific standards.
ㆍResponsible for coordinating with the ethics committee, which
   safeguards the rights, safety and wellbeing of all trial subjects.
ㆍResponsible for reporting of safety events from the sites and
   support to get additional information and resolve safety queries
   as needed.

Education & Qualification
ㆍBachelor degree above, in pharmacy, nurse, science or related
   discipline preferred
ㆍ+2yr of relevant working experience in healthcare industry preferred
ㆍClinical research related experience preferred

Experience
ㆍ+2yr of relevant working experience in healthcare industry preferred
ㆍClinical research related experience preferred

Competencies
ㆍMedical writing and speaking
ㆍUnderstanding on scientific and medical publication
ㆍStrong knowledge in KGCP, ICH-GCP
ㆍSkills in documentation and archiving
ㆍAbility to priorities, plan& evaluate deliverables
ㆍGood command of spoken and written English
ㆍGood oral and written communication skills