야근無) 게임 고객지원 커뮤니티 담당자 채용 (Game CS CM GM)

Recruiting Facebook Game Customer Service, Operations Manager

Heartgames is looking for a expert customer service manager.

담당업무 :

자사 게임 고객 Feedback 이슈확인 및 대응

페이스북 앱페이지 등 커뮤니티 관리 및 대응

고객과의 페이스북 메신저 커뮤니케이션(전화대응 X)

What you'll do:

Announcements such as posts, etc.

Facebook community managements

Monitor and analyze user insights

Customer supports

필수사항 :

외국어 능력, MS오피스 사용

Required qualification and skills:

Excellent communication skills in English (written and verbal)

Experience and deep understanding of mobile games

Proficiency in MS Office

We offer:

Challenging, creative and friendly work environment in an team of professionals;

A chance to advance in your professional career;