[필립스코리아] IT Field Service (Cisco/네트워크관리/의공기E

[About Philips Korea]
㈜필립스코리아(Philips Korea Ltd.)는 네덜란드 필립스 그룹(Royal Philips)의 한국 현지법인으로 1976년도에 설립되었습니다. 헬스 시스템즈와 퍼스널 헬스의 사업부문을 통해 인간지향적이고 혁신적인 다양한 제품 및 서비스를 제공하고 있습니다. 본사는 서울 중구 T타워에 소재하며 한국에서 전개되는 필립스의 모든 활동을 대표합니다. 

- 필립스 코리아 홈페이지: http://www.philips.co.kr 
- 필립스 동영상 보러가기: 
· Philips Korea Brand campaign with innovation and you : https://youtu.be/wc63XN4PC5A 
· We see healthcare differently : https://youtu.be/UYsAn5ePKrI 

Job Description

★ 주요 업무 
• Patient Motor, ECG 장비, 제세동기 등의 장비 취급
• Patient Monitor(환자 감시 장치)를 통해 여러 장비의 환자 정보를 Central 에서 Monitoring 하는 Mobile Solution 기능 제공하기 위한 Network 를 구성/설치/유지관리 
★ Network Switch / Router (Cisco) 등의 같은 장치 교육(Cisco 사 CCNA / CCNP )Required

[Job Description]
In this role, you have the opportunity to:
Be responsible for customer relationships management through effective application of technical knowledge to install/implement, service, test and troubleshoot complex solutions on IT networks to ensure high quality of service to deliver real time patient data requirements.
Works within the MA&TC Services organization. This division of Philips Healthcare specializes in the installation and service of patient monitoring devices, networks, and telemetry systems.

• Install Philips Health Systems’ equipment according standards with respect to quality and installation time as set by PH
• Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Keep abreast of new technologies likely to affect PH range of products
• Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
• Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies
• Responsible for completeness and accuracy of service records with particular attention to test & inspection results
• Responsible for adopting appropriate ESD control while servicing PH equipment
• Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

Job Requirements

• Graduated in IT engineering
• CCNA/CCNP certification required
• Excellent communication skills, enthusiasm, autonomy and customer orientation.
• English communication