[CAE KOREA] Training Admin/Customer Service/Planner

근무조건 및 환경

전형절차 및 제출서류

접수기간 및 방법

기타 유의사항

입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다.

[Job Summary]
: Reporting to D.O.T / H.O.T supporting the training and customer experience

[essential duties and responsibilities]
1. Day to day responsibility for:
* Scheduling of training equipment;
* Trainee administration (Trainee records)
* Liaison with instructors and relevant departments
* Liaison with Finance Department for invoicing to customers
* Work with CAE Regional Sales Manage to support marketing of services
* Customer engagement (on-site customer support);
* Manages customer surveys and compiles monthly report;
* Coordinates and manages out of hour facility access requests.

2. General Administrative Duties:
* Answering all incoming phone calls;
* General office duties as required
* Filing and archiving;
* Keeping record of training
* Support for maintaining inst. qualifications and manage their record files
* Keeping record of stationary and ordering stationary when required;
* T&L supports

Required to provide detailed report monthly on instructor utilization and on customer satisfaction to direct manager

[Job Requirements]

A. Educational Background
* Minimum level of education required : Above associate’s degree or college degree
B. Job-Related Experience
* preferred above 2-5 years
C. Other Job-Related Skills/Background
Licenses, certificates, registrations, or any relevant job skill or abilities not covered in Educational Background or Job-Related Experience sections above that are required for the job.
* High level of customer service skills
* Good level of verbal and written communication including English
* Dispute resolution skills
* Comfortable with new computer programs
* Ability to work independently but knows when to ask for help
* Planning and organizing
* Detail orientated
* Problem solving

www.cae.com