-Ensure
efficient, friendly and professional and beverage service is provided to all
guests.
-Set up
systems to protect and maintain control of banquet service equipment, correctly
recording breakage and carry our regular stock takes.
-Set up and
maintain a weekly cleaning schedule for the banquet to achieve the highest
possible hygiene and cleaning standards
-Ensure all
mise-en-place is completed prior to guests arriving
-Ensure guest
billing is completed accurately following hotel procedure and that correct
charges are posted
-Tries to
find out guest’s remarks on food, drink and service.
-Open to
constructive criticism by asst. Manager.
-Reports any
complains to the banquet Manager or his assistant.
