ICN, Manager Operations (파트타임)

Title

Manager Operations

Department

Airport Operations

Key Responsibilities

This is a part time position, not to exceed 25 hours per week with the exception for flight disruption or irregularities. Located at the Incheon International Airport, South Korea

Oversees the daily operation under the direction of the Senior Director ensuring that service standards are exceeded. Demonstrates by example exceptional customer service. Will act as supervisor for the counter, gate, ramp and low control areas.

Provides management support to internal customers and vendors and serves as HA representative in matters where intervention is required to ensure service standards are exceeded (during the operation) All concerns will be reported to the regional manager for escalation.

Actively communicates the goals and objectives of the division/company

Professional development, and other related duties as assigned

Serve as company liason between government and community agencies/organizations

Basic Requirements

High school diploma or equivalent education

Minimum of 1 year of airline operations supervisory experience or 3 years in a related field.

Eligible to live and work in Korea

Good command of English and Korean (written and verbal)

Working knowledge of airline policies and procedures as well as airport procedures.

Able to manage multiple projects.

Computer literate (Word, Excel, Access, Outlook)

Must demonstrate initiative, be self-motivated with high energy.

Able to build teams with employees and vendor staff and possess excellent interpersonal skills.

Able to work with all levels of employees across all disciplines.

Possess and demonstrate mutual respect, personal integrity and honesty.

Experience with project development and management.

Detail oriented; flexible and adapts well to change.

Able to work varied hours and shifts; able to travel with little notice