(정규직) Inside Sales: 영업, 영업관리직 채용

** English Resume is necessary 

*Job Title: Inside Sales Representative

*Job Purpose: Responsible for managing the order and sales requests of MRC Global customers. This is done through customer telephone call, emails and faxes, providing quotations, enter these into SAP and follow the order through to delivery.

The role involves liaison with and taking direction from the Sales Manager- Valves, to ensure customer expectations ar emet or exceeded.

Expediting materials, liaising with suppliers and customers, purchasing, facilitating processing and transport contractors and updating the Account Manager will be essential to this role.

*Working hours: 40hours per week / 8hours per day

*Position type: Full Time

*Job Description

• Frontline customer service via way of internal phone, fax and email requests, and occasional customer visits,
• Prioritization of workload and time management for internal activities,
• Develop and submission of offer/quote documents within DOA guideline of authority to MRC Global customer base,
• Entry of sales orders as required within DOA guidelines,
• Maintain appropriate levels of ongoing contact with customers,
• Assist Internal Sales Supervisor to generate new business growth to meet budgeted growth targets of sales revenue and margins for assigned territory,
• Involve self where required to provide information to assist in setting margins and pricing levels for customers in line with MRC Global DOA guidelines,
• Manage customer service issues to resolve (including credit claims) and follow up to ensure customer and business satisfaction,
• Excel in frontline customer service, whilst establishing and maintain good rapport with both internal and external customers,
• Document all relevant customer contact as required,
• Provide any relevant information to assist identify new business development opportunities within relevant  market segment,
• Identify and recommend opportunities to improve current business practices and procedures,
• Monitor market conditions uses such information to gauge customers’ needs and competitor activity and report to manager,

• Operate within all areas of MRC DOA Policy and Guidelines and as instructed by supervisor,
• Ensure appropriate handover of current work in progress to supervisor to ensure MRC customer Service levels are maintained when planned absence from business has been approved,

Present MRC and self in a professional manner to all stakeholders